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Privacy and Your Account on interwin bet

When you open an account with us, your personal information — name, email, payment details and account activity — stays encrypted and protected on our servers.

Data held on secure serversPayment details encryptedClear data retention rules

Explore the Lobby Read FAQ

What We Collect and Why

interwin bet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email address, phone number, date of birth, and payment information — DANA, OVO, GoPay and QRIS account details — when you register and deposit. We also log your IP address, device type, browser and login timestamps to confirm your identity and prevent

1
fraud. Account transaction history, game play records and support messages are stored to deliver withdrawals, verify bets and respond to your requests. Your data depends on local law and the terms you accept when signing up. We never sell personal information to third parties; we share
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payment details only with our payment processors to clear deposits and process cashouts.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

How to Contact Us About Your Data

Team online

Live Chat

Our support team is available 24/7 in the lobby. Open your account, tap the chat icon in the footer and ask about your privacy, data requests or account access.

Email Support

Email us at [email protected] with your account email and the details of your data request. We respond within 48 hours.

In-Account Settings

Log into your account, go to Settings > Privacy & Security to view your stored data, update your profile or request data export or deletion.

DATA SECURITY PRACTICES

How We Safeguard Your Information

Encryption

All data between your device and our servers uses SSL encryption. Payment information and passwords are never stored in plain text — only hashed values are kept on file.

Access Controls

Only staff members who need your data to process withdrawals or handle support tickets can view it. We audit access logs monthly to spot unauthorised attempts.

Cookie Policy

We use session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to measure page speed and button clicks — no tracking across other sites.

Data Retention

Account records are kept for 5 years after your last login for tax and compliance purposes. Deleted account data is purged within 30 days unless local law requires longer storage.

Third-Party Processors

Payment gateways for DANA, OVO, GoPay and QRIS receive only the minimum data needed to process your transaction. We sign data-processing agreements with each partner.

Your Rights

You can request a copy of your data, correct inaccuracies, or ask for deletion where local law permits. Submit requests via live chat or email; we confirm receipt within 5 business days.

Privacy Policy FAQs

Your account details remain on file for 5 years to settle any outstanding disputes or withdrawals. After that, all personal data is deleted unless local law requires us to keep records longer. You can request immediate anonymisation by contacting support.

Yes. Log into your account, go to Settings > Privacy & Security and select View My Data. A full report of your stored information — including login history and payment records — will be emailed to your registered address within 7 days.

No. Our cookies work only on interwinbet.club. We do not use tracking pixels or third-party cookies to follow your activity on other sites. Analytics cookies measure only how fast our pages load and which buttons you click.

Payment details are encrypted immediately and stored on PCI-DSS compliant servers. We never see your full account number — only the last four digits and transaction reference appear in your account history for verification.

Contact our support team immediately via live chat or email [email protected] with details of the concern. We investigate within 24 hours. If you believe local law has been breached, you may also file a complaint with your local data-protection authority.

We share data only with our payment processors, fraud-prevention partners and legal advisors — and only the minimum needed to serve you. We never sell your name, email or betting history to marketers or other third parties.

Transaction records are retained for 7 years to comply with tax and AML reporting rules. You can view your full transaction history anytime in your account under Statements & History. Older statements are available upon request.

Privacy and Your Account on interwin bet

How to Contact Us About Your Data

Live Chat

Email Support

In-Account Settings

How We Safeguard Your Information

Encryption

Access Controls

Cookie Policy

Data Retention

Third-Party Processors

Your Rights

Privacy Policy FAQs

01 What happens to my data if I close my account?

02 Can I see what personal data you have about me?

03 Do you track me across other websites?

04 How is my DANA, OVO, GoPay or QRIS information stored?

05 Who can I contact if I think my data has been misused?

06 Does interwin bet share my information with other companies?

07 How long do you keep my withdrawal and deposit records?

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